About Cell

Dr S.R.K. Department Of Higher Education, Yanam, has always strived to empower its students by providing a positive learning environment. A harmonious relationship among the students, cordiality between students and faculty members and the staff is a must for a strife free academic atmosphere. Improving and bettering our existing structures necessitates to provide them with a forum to voice their feedback and grievances. The Grievance Redressal Committee of our college has been established to address genuine grievances based on due established procedures and merit.

The College Grievance Redressal Committee has been in the forefront in creating awareness about the institution’s policy towards the same and taking prompt and timely measures to prevent such grievances and redressal action in case of occurrences.

 The aggrieved student can seek the committee members either in person or through written complaint. If need be the complaint can be raised in their absence through their representative. Furthermore, the grievances can be addressed to the principal through electronic mail. A Suggestion/Complaint box has been installed near the principal’s chamber to make it accessible and also to ensure anonymity for those wanting it. The Grievance Redressal Committee (has been formed according to the University Grants Commission (Redress of Grievances of Students) Regulations Act, 2012 and 2019 which follows the established guidelines in all its functioning.

 Functions:

• To ensure the grievances are heard and discussed by the committee.

• To decide the adequate and required punishment for the guilty.

 • To ensure that the Anti Ragging Policy is adhered and any relevant complaint is resolved on priority.

• To avoid any kind of malpractices conducted in the institution and resolve each situation by conducting Root Cause Analysis.

• To take improvement inputs on regular intervals from the stake holders at the institution which includes the Students, Teaching and Non-teaching Staff.

 Procedure:

• The plaintiff needs to approach the members of the committee with the complaint.

 • The members need to study the case and suggest appropriate remedy.

• If the Plaintiff is not satisfied, then the case shall be escalated to the Redressal Officer.

 • The Redressal Officer shall study the case and suggest appropriate remedy.

 • If the Plaintiff is not satisfied, then the case shall be escalated to the head of the institution /chairperson of the committee for appropriate action remedy.

Composition: